Abhi ( Abhishek) has over 15 years experience managing client relationships on behalf of IT product and services companies focusing on the retail, financial services and healthcare industries. At Aurus, Abhi coordinates with our clients AurusPay’s software development teams, field service groups and operations teams to ensure alignment and achievement of the overall client’s goals and objectives. Abhi also manages the on-going relationships with AurusPay’s Tier 1 & 2 clients, ensuring the seamless coordination of changes and enhancements required to meet the evolving requirements of the payments industry and our clients.
Abhi has extensive experience in account management for clients involving product deployments and IT services engagements for application development, IT infrastructure and Analytics. Abhi is passionate about delivering value-added services, mitigating risks and ensuring timely project progress. He is well versed in overseeing project delivery, resolution of blocking issues, facilitation and communication to all stakeholders.
Prior to joining Aurus, Abhi has served in client management roles at HCL Group, a multi-billion $ global IT services conglomerate and at Waltech, a IT Consulting Services Provider.
Abhi received a Masters of Science in Electrical and Computer Engineering from Illinois Institute of Technology, Chicago and a Bachelor of Science in Electrical Engineering with distinction from the National Institute of Technology, Bhopal, India. Abhi is a Six Sigma Green Belt and has a certificate in Applied Project Management from Project Management Institute ( PMI).